
Hannan Irfan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come , you can't cancel the ride before 10 minutes — if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we don’t accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
565 people found this review helpful
WIND Mobility
21 September 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.

Fiifi Appiah
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This app is just nonsense, I wish I could give it 0 star. Bad navigation in app map with location names. When I am almost finishing a ride and i accept new requests am not able to chart with the other rider. messages don't pop-up unless you open message. Long pickups 15 - 25 minutes when you decline too your driver score affected . in short do you guys test the driver app at all... Toy app. When will riders be notified that the driver is finishing a ride so they can decide to cancel or wait.
101 people found this review helpful
WIND Mobility
15 October 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.

Muhammad Ramzan
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After working with Youngo for two years, I have come to the conclusion that Youngo is the most lousy and dishonest company in the world.The biggest problem with this is the cancellation charges.Because there are no cancellation charges, everyone makes fun of us and after booking a reservation, upon arrival, they neither pick up the phone nor travel and cancel the reservation.We want Yango to impose cancellation charges on customers as soon as possible to improve its feature plan.
42 people found this review helpful
WIND Mobility
5 November 2025
Hi, thanks for contacting us. Sorry for the inconvenience you may have faced. Please write to us at our email smm@yango.com and our team will solve your concern efficiently as soon as possible.