
John R
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All I want is an app to quickly order then go pick up. After placing your order a banner briefly pops up to pay, but before you have time to think it over, it disappears, leaving you no apparent way to pay for the order. Going to "Pay" on the app only says you have no gift card, and still leaves no option to pay. (?) Update: Apparently, restarting the app resolves the issue. Whatever. It appears that each time you place an order you will then have to restart the app to pay.
101 people found this review helpful
We are glad you got this sorted out. If this is still an issue, please reach out at 800-765-4686

Sam W.
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The version I had installed previously was the most optimal in years. I dont want to update, but I get the stupid "you must update" error on launch. Get rid of that, let it work on old versions, no reason it cant. I update, and it is ridiculously laggy with crashes. I wish we could sort the gas prices to show only mid, premium, etc. The "find a sheetz" menu is the only way to see prices, let us sort these. If you need mid/prem, it is annoying to have to open every single store's page.
27 people found this review helpful
Thankz for the feedback here, Sam

Tim Houle
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Love the store, Hate the App. Food is great, staff is friendly, but it is next to impossible to check out using the app. It is plagued by "unable to process order" and "payment declined" errors. (and yes, I am certain there are funds available). There seems to be no rhyme or reason to when it will take my order or not.
6 people found this review helpful
Sheetz Inc.
21 October 2025
Thank you for your feedback! Please follow up further with our Care Team about this:
800-765-4686
https://orders.sheetz.com/contact